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Our Location & Activities
Take a glimpse of our working environment and activities.
Send us a Message
Get in Touch
Have questions about our vanilla products or services? We're here to help! Reach out to us through any of the channels below.
Head Office
Jalan K.H. Moh. Kholil Gang VIII Nomor 51 Bangkalan Madura
Phone
+6288989874832
slametpegasalmadury@gmail.com
+62 889 8987 4832
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 1:00 PM Sunday: Closed
Regional Offices
Surabaya Office
Jl. DUKUH kuwukan
+6288989874832
Medan Office
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Find Us
Visit our headquarters in Surabaya
Frequently Asked Questions
Common questions about our products and services
What is the minimum order quantity?
Our minimum order quantities vary by product. For vanilla beans, the minimum is typically 50kg per order. For vanilla extract and powder, it's 25kg. Contact us for specific product requirements.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination. Contact our sales team for detailed shipping information.
What certifications do your products have?
Our products are certified with ISO 9001, HACCP, Organic (USDA and EU), Fair Trade, and Rainforest Alliance certifications. Specific certifications vary by product.
Can you provide product samples?
Yes, we offer product samples for qualified buyers. Sample costs and shipping fees may apply. Contact us with your specific requirements.